No, we are not a call center.

We know that not all businesses operate the same, especially in healthcare. Most offices require that personal touch.

We will find you full-time employees who work solely for your business.

There are many reasons why hiring remote staff is a fantastic idea:

Cost savings

Taking over expensive and time-consuming tasks

Reduce current staff's stress

Prompt responses for better patient satisfaction

Freeing up top performers so that they can focus on more important tasks

Train your VAs like your in-house staff

Your employees will be fluent in both English and Spanish.

No, we do not offer a free trial.

Staffing is very time-consuming.

Searching, interviewing, and finding great candidates comes at a significant cost.

However, we do not charge our clients an installation fee or leave them on the hook for lengthy contracts.

While your employees are abroad, HealthCare VAs is a US-based business.

You will pay HealthCare VAs directly, and we will take care of the payroll for you.

We accept most credit cards and ACH payments.

Most of our VAs will work from their home.

They are given company equipment to maintain security, but they will use their own internet at home.

While our business is based in the United States, your employees are not.

They can only perform remote work.

However, we ensure that everything they do complies with regulations protecting patient information in both countries.

Essentially, yes, your employees will be employed by one of our partner companies in their respective countries.

Yes, all VAs are background-checked before we employ them.

All your employees will be employed by one of our partner companies.

All VAs are given company-issued equipment and are only allowed to use them for work-related activities.

We also periodically make all your VAs undergo HIPAA and general VA training.

All employees undergo compliance training through our curriculum, including HIPAA compliance training.

However, both parties are responsible for compliance training. Employers should also have their compliance protocols and training for proper compliance.

While we give all your employees essential HIPAA and VA training, you or someone from your business is responsible for job-specific training.

Like any other employee, you will need to invest time and resources into training them to succeed.

We will search for your employees once you are onboard with us.

It generally takes us about two weeks to find your employee.

Not necessarily.

While having a good understanding of technology will help, we can also assist you in setting up your employees.

No, we will handle the taxes and benefits for your employees.

This is included in the price you pay.

We do not offer a money back guarantee.

However, you may cancel your service at any time if you are not happy with the service.