Optometry Virtual Assistants
Bilingual in Spanish and English
Optometry Virtual Assistants can bring significant value to optometry practices by taking on routine administrative and customer service tasks. From scheduling eye exams and verifying insurance to managing eyewear orders and following up with patients, VAs help streamline daily operations and free up in-office staff to focus on providing personalized patient care. They also assist with billing, inventory coordination, and customer communication—ensuring nothing falls through the cracks. By improving efficiency, reducing costs, and enhancing the patient experience, virtual assistants help optometry offices run more smoothly and stay competitive in a fast-paced healthcare environment.
Inventory Coordination (Eyewear)
Tasks: Track frame stock levels, coordinate with vendors, update inventory logs
Impact: Keeps inventory organized and reduces supply issues
Marketing & Social Media Support
Tasks: Post updates, manage promotions, respond to inquiries on social platforms
Impact: Engages your community and grows your visibility online
Uses for Optometry Virtual Assistants
Billing & Claims Assistance
Tasks: Submit insurance claims, process payments, follow up on unpaid balances
Impact: Enhances cash flow and reduces administrative overhead
Patient Intake & Medical History Updates
Tasks: Collect patient data, update EMRs, record vision history and medication use
Impact: Saves time during exams and ensures accurate documentation
Appointment Scheduling & Confirmation
Tasks: Schedule eye exams, confirm appointments, manage calendar updates
Impact: Reduces no-shows, fills the schedule efficiently, and improves patient convenience
Insurance Eligibility & Benefits Verification
Tasks: Check vision and medical insurance coverage for exams, glasses, and contacts
Impact: Ensures patients are aware of coverage, speeds up check-in, and minimizes billing issues
Eyewear Orders & Follow-Ups
Tasks: Coordinate orders for glasses or contact lenses, follow up on delivery or adjustments
Impact: Improves patient satisfaction and encourages repeat business
Customer Service & Phone Support
Tasks: Answer general questions, handle rescheduling, provide product or service info
Impact: Keeps communication flowing and enhances the front desk’s responsiveness
Recall & Reactivation Campaigns
Tasks: Reach out to patients due for annual exams or prescription renewals
Impact: Increases patient retention and keeps the practice busy year-round
Online Reviews & Feedback Requests
Tasks: Request reviews after visits, monitor online presence, respond to feedback
Impact: Strengthens online reputation and attracts new patients
Transforming Healthcare,
One Business at a Time
We take care of the staffing for you, so you can focus on the patient care.
Why Hire a Virtual Assistant Through Us?
Time & Money
By outsourcing, businesses can save time and reduce costs associated with hiring in-house staff, such as office space and benefits. Virtual assistants offer flexibility and can adapt to the specific needs of their clients, making them a valuable resource for companies of all sizes and industries.
Reduce Headache
At HealthCare VAs, we specialize in outsourcing services and can handle tasks such as recruiting, onboarding, payroll processing, employee benefits administration, and performance management, ensuring compliance with labor laws and regulations.
HR & Legal Support
We also handle legal documentation, contracts, and dispute resolution, reducing the risk of errors or non-compliance. We act as an extension of your team, providing expertise and resources while offering peace of mind for business owners.
Superb Staff
Experience the difference with our vetted staff. Every employee is interviewed for proficient English skills, strong work ethic, attitude, and a great culture fit.
Seamless Integration
We help seamlessly integrate your employees with your healthcare systems and software, ensuring smooth operations and security for your office.
Simplified Staffing Solution
We offer simplified staffing. Our service streamlines the process, making it easy for you to find the right staff for your practice, while reducing the headache.
How We Enhance Your Staffing Experience
Find the perfect team to address your specific business needs and goals. Here is how we work hand in hand with you to accomplish that.
Simple. Easy. Healthy.
Here to support you every step of the way.
(01)
Download & Sign Up
(03)
Connect with Experts
(02)
Set Your Health Goals
Partnered with Leading Insurance Companies
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust. Focus on what makes the business unique and how users can benefit from choosing it.
Hear from Our Customers
״Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.״
— Jane Clarke
״Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.״
— Michelle Knight
״Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.״
— Ben Preston